Your Surgery & What to Expect
Our Hours Of Operation:
Monday – Friday, 5:30 a.m. to 3:00 p.m.
Close early on Wednesdays at 1:30 p.m.
Please plan to arrive at North Hills Surgery Center 1 hour and 30 minutes before your procedure is scheduled.
A parent/legal guardian MUST accompany children under the age of 18.
If you need an interpreter, please call 479-713-6161.
Bring with you on the day of surgery:
- A list of all medications you take on a daily basis, including supplements OR medication bottles. You must discontinue “diet pills” and/or appetite suppressants two weeks prior to your surgery date.
- A list of your allergies.
- Name and phone number of your family physician.
- Living Will or Advance Directive, if you have one.
- Insurance cards and social security number.
- Your payment for the estimated amount due for your service.
- Any equipment and/or braces your physician gave to you.
Please leave all valuables at home or with your accompanying party. North Hills Surgery Center is not responsible for valuables.
Please shower/bathe the night before or the day of your procedure with soap and water.
Do not wear nail polish, heavy makeup or jewelry (including wedding bands).
You must arrange for a responsible adult to accompany you home and remain with you for 24 hours following surgery. Public transportation or taxi service IS NOT considered a responsible adult. Please have someone stay in the surgery center during your surgery to speak to the physician after surgery.
For your safety, if you do not have a responsible adult to accompany you, your case will be cancelled. No exceptions will be made.
Food and drink guidelines:
- Colonoscopy and EGD patients of any age: Nothing to eat or drink after midnight.
- No chewing gum, candy, mints, etc. 8 hours before the procedure.
Adults and Children:
- No solid food after midnight.
- You may have 8 ounces (1 cup) of clear liquids 4 hours prior to the procedure. Clear liquids include: Water, Sprite, PLAIN Jello, Black Coffee (no creamer or dairy products in coffee)
- You may have 8 ounces (1cup) of Formula or Breast Milk 6 hours prior to the procedure.
- You may have 8 ounces (1 cup) clear liquids 4 hours before the procedure. Clear liquids include: Water, Sprite.
***** If you do not follow these instructions, your surgery may be cancelled or postponed. ******
If you have any questions or concerns about the above instructions, please call Pre-admission Testing (PAT) nurse at 479.713.6103 or email PAT@nhscnwa.com
You will be monitored in our recovery room after surgery. The nurse will monitor your vital signs, your comfort level, and ask you to cough and take deep breaths to aid in your recovery. If you have had a general anesthetic, expect to spend a minimum of 30 minutes in the first stage recovery room.
Once you are stable, you will be moved to second stage recovery. You will be able to drink fluids and have a family member or friend visit when your condition allows. Expect to spend another 30 minutes or so in second stage recovery.
Once you are ready to go home, the nurse will review instructions with you and/or the person accompanying you. Be sure to follow your doctor’s instructions regarding medication and diet.
The next business day after surgery, you will receive a phone call from one of our nurses checking on your progress. Please feel free to ask questions or report any concerns at this time.
If you have questions or comments about your surgery, please contact our staff at 479-713-6100 or 1-800-656-6161, Monday – Friday, 5:30 a.m. – 3:00 p.m. We close early on Wednesdays at 1:30 p.m.
Patient Satisfaction: As part of our mission of service, we promise to provide services that meet or exceed what you need and expect from us.
During your stay in stage two recovery, your nurse will ask you to complete a short satisfaction survey regarding your visit. The center values your opinion; please take a few minutes to complete the questionnaire.
Inclement Weather Notification
NHSC makes every effort to stay open during inclement weather. However, the center does occasionally close. Patients will be contacted as soon as a decision is made to close or to open late. Sometimes this occurs the night before, but the decision can be made the morning of your surgery if inclement weather moves in overnight.
Patients will be called in the order they are scheduled hopefully to prevent patients from attempting to drive in for their surgery.
Colonoscopy patients should consider rescheduling their procedure to prevent an unnecessary colonic prep in the event the center should close.
Our goal is to keep everyone safe, NHSC appreciates your business.
Our Mission Statement:
To provide unrivaled surgical experiences that
PATIENTS recommend to family and friends,
SURGEONS prefer for their patients, and
EMPLOYEES are devoted to and honored to provide.